# Troubleshooting

**URL:** https://forums.maslowcnc.com/c/troubleshooting/12.md?page=2

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**Page:** 3

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## [Hit Z up button... Maslow releases tension ... hmmm](https://forums.maslowcnc.com/t/hit-z-up-button-maslow-releases-tension-hmmm/25706)

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**Author:** [@Nov27th2025](https://forums.maslowcnc.com/u/Nov27th2025)\
**Replies:** 20\
**Last updated:** [June 7, 2026, 6:31am UTC](https://forums.maslowcnc.com/t/hit-z-up-button-maslow-releases-tension-hmmm/25706 "2026-06-07T06:31:46Z")

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Anyone have any idea as to why the Z up is causing all of the motors to release tension? Serial Messages Index.html Version: v1.15 \[MSG:INFO: Channel auto report interval set to 50 ms\] \[MSG:INFO: FluidNC v1.15\] \[MSG…

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## [Cannot get my maslow to locate my anchors](https://forums.maslowcnc.com/t/cannot-get-my-maslow-to-locate-my-anchors/25830)

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**Author:** [@NickVanSip](https://forums.maslowcnc.com/u/NickVanSip)\
**Replies:** 17\
**Last updated:** [June 6, 2026, 9:27pm UTC](https://forums.maslowcnc.com/t/cannot-get-my-maslow-to-locate-my-anchors/25830 "2026-06-06T21:27:34Z")

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I cannot for the life of me get this thing to calibrate and find anchors. The frame is incredibly solid and as square as possible with 2x6s and 3/4 plywood gussets so flex is not my issue. It gets to waypoint 30 then fai…

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## [One more try then I am giving up](https://forums.maslowcnc.com/t/one-more-try-then-i-am-giving-up/25770)

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**Author:** [@Ian\_Tolond](https://forums.maslowcnc.com/u/Ian_Tolond)\
**Replies:** 32\
**Last updated:** [June 4, 2026, 4:57am UTC](https://forums.maslowcnc.com/t/one-more-try-then-i-am-giving-up/25770 "2026-06-04T04:57:09Z")

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\*\*At the end of my patience with this device. \*\* Calibration: Anchors on the vertical table are symmetrical and aligned by laser level centres The table has been fabricated within Table Spec, as shown on the Maslow …

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## [Wifi keeps blinking on and off](https://forums.maslowcnc.com/t/wifi-keeps-blinking-on-and-off/25839)

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**Author:** [@randomuser20392](https://forums.maslowcnc.com/u/randomuser20392)\
**Replies:** 2\
**Last updated:** [June 2, 2026, 11:20pm UTC](https://forums.maslowcnc.com/t/wifi-keeps-blinking-on-and-off/25839 "2026-06-02T23:20:31Z")

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Hello, apologies if this is not the correct forum. After assembling the Maslow and getting it mounted, I attempted to use the Maslow WiFi, which worked fine and I was able to access maslow.local . However, upon working …

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## [Spools locking/binding](https://forums.maslowcnc.com/t/spools-locking-binding/25717)

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**Author:** [@Anthony\_Huggett](https://forums.maslowcnc.com/u/Anthony_Huggett)\
**Replies:** 8\
**Last updated:** [June 2, 2026, 10:00pm UTC](https://forums.maslowcnc.com/t/spools-locking-binding/25717 "2026-06-02T22:00:47Z")

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I’ve spent the last 2 weeks rebuilding my 10’ x 7’6" table, raising anchors and sanding the spools to the point that after a rebuild “retract all” works with a force of 600. Doing a cut in 18mm ply over the full 8x4 area…

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## [All rollers have magnets](https://forums.maslowcnc.com/t/all-rollers-have-magnets/25823)

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**Author:** [@Toomin](https://forums.maslowcnc.com/u/Toomin)\
**Replies:** 2\
**Last updated:** [June 1, 2026, 7:00pm UTC](https://forums.maslowcnc.com/t/all-rollers-have-magnets/25823 "2026-06-01T19:00:18Z")

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I just picked up my 4.1 kit and all 8 rollers have magnets preinstalled. Should I face the extra magnets away from the encoder board to keep them far from the sensor?

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## [Initial set up and calibration](https://forums.maslowcnc.com/t/initial-set-up-and-calibration/25676)

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**Author:** [@Bones](https://forums.maslowcnc.com/u/Bones)\
**Replies:** 159\
**Last updated:** [May 27, 2026, 3:23am UTC](https://forums.maslowcnc.com/t/initial-set-up-and-calibration/25676 "2026-05-27T03:23:59Z")

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I received my 4.1 about 3 weeks ago and immediately started the assembly and set-up. First try was anchored to the floor and tried to run calibration, failed. I built an 8x10 frame to run it at 30 degree horizontal and t…

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## [Lithium grease vs superglue](https://forums.maslowcnc.com/t/lithium-grease-vs-superglue/25801)

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**Author:** [@Anthony\_Huggett](https://forums.maslowcnc.com/u/Anthony_Huggett)\
**Replies:** 6\
**Last updated:** [May 26, 2026, 10:19pm UTC](https://forums.maslowcnc.com/t/lithium-grease-vs-superglue/25801 "2026-05-26T22:19:24Z")

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I googled a good lubricant for abs plastic and it came up with lithium grease. But since I started using it to lubricate my spools I’ve had no end of trouble with the belts coming out of the spool grips (despite the supe…

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## [Ordered 4.1 on kickstarter - cannot get board to recognize a Z motor on one port](https://forums.maslowcnc.com/t/ordered-4-1-on-kickstarter-cannot-get-board-to-recognize-a-z-motor-on-one-port/24995)

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**Author:** [@Chris\_Morley](https://forums.maslowcnc.com/u/Chris_Morley)\
**Replies:** 3\
**Last updated:** [May 26, 2026, 5:56pm UTC](https://forums.maslowcnc.com/t/ordered-4-1-on-kickstarter-cannot-get-board-to-recognize-a-z-motor-on-one-port/24995 "2026-05-26T17:56:32Z")

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Hello Maslow team, I’m finally getting around to setting up my Maslow 4.1 from the Kickstarter campaign — I had some personal life stuff that delayed the build, but I’m excited to get started now. Unfortunately, I’m ru…

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## [Sending G0 X0 Y0 caused controller reboot — no motion, lost position](https://forums.maslowcnc.com/t/sending-g0-x0-y0-caused-controller-reboot-no-motion-lost-position/25789)

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**Author:** [@Nov27th2025](https://forums.maslowcnc.com/u/Nov27th2025)\
**Replies:** 5\
**Last updated:** [May 19, 2026, 4:34pm UTC](https://forums.maslowcnc.com/t/sending-g0-x0-y0-caused-controller-reboot-no-motion-lost-position/25789 "2026-05-19T16:34:03Z")

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Just had something weird happen and want to understand what triggered it. After a clean 11-minute foam cut completed (M30 sent at 02:06:10Z), machine sat Idle for ~80 minutes at MPos -1222.470, -517.558, Z=70 (bottom-le…

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## [Anyone running a long USB cable to the Maslow controller for better logging?](https://forums.maslowcnc.com/t/anyone-running-a-long-usb-cable-to-the-maslow-controller-for-better-logging/25796)

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**Author:** [@Nov27th2025](https://forums.maslowcnc.com/u/Nov27th2025)\
**Replies:** 2\
**Last updated:** [May 19, 2026, 6:22am UTC](https://forums.maslowcnc.com/t/anyone-running-a-long-usb-cable-to-the-maslow-controller-for-better-logging/25796 "2026-05-19T06:22:07Z")

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Following up on a controller reboot I just reported — between the last \<Idle\> status report and the FluidNC boot banner there were only 27 ms of silence, no error: or ALARM: line beforehand. WiFi-over-WebSocket is a grea…

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## [Sled lifting up in bottom left corner of cutting area](https://forums.maslowcnc.com/t/sled-lifting-up-in-bottom-left-corner-of-cutting-area/25525)

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**Author:** [@mfinn](https://forums.maslowcnc.com/u/mfinn)\
**Replies:** 14\
**Last updated:** [May 14, 2026, 4:45pm UTC](https://forums.maslowcnc.com/t/sled-lifting-up-in-bottom-left-corner-of-cutting-area/25525 "2026-05-14T16:45:37Z")

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Just getting started with my Maslow4, and after completing the calibration, I’m jogging the sled around and cutting area and noticed a quirk in the bottom left corner (see photo). Because the spool that connects to the …

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## [Motor not found error](https://forums.maslowcnc.com/t/motor-not-found-error/25721)

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**Author:** [@Fred\_Nock](https://forums.maslowcnc.com/u/Fred_Nock)\
**Replies:** 15\
**Last updated:** [May 14, 2026, 4:00pm UTC](https://forums.maslowcnc.com/t/motor-not-found-error/25721 "2026-05-14T16:00:12Z")

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I bought this unit from the kickstarter. Was super excited. Successfully built it. Built an awesome table for it. Calibrated, updated firmware. Thats as for as I could get. I tried to do a simple logo cut into wood but I…

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## [Plastic captive nut traps broke. How to get replacements?](https://forums.maslowcnc.com/t/plastic-captive-nut-traps-broke-how-to-get-replacements/25759)

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**Author:** [@pseudosavant](https://forums.maslowcnc.com/u/pseudosavant)\
**Replies:** 4\
**Last updated:** [May 14, 2026, 3:43am UTC](https://forums.maslowcnc.com/t/plastic-captive-nut-traps-broke-how-to-get-replacements/25759 "2026-05-14T03:43:56Z")

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I’m still getting my Maslow 4.1 to work for the first time, and took it apart for the first time to fix an issue with calibration (I’ve already posted about that). While taking it apart, I discovered many captive nut tr…

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## [Can't Find Anchors, Can't get out of Extended Mode](https://forums.maslowcnc.com/t/cant-find-anchors-cant-get-out-of-extended-mode/25771)

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**Author:** [@Smiley](https://forums.maslowcnc.com/u/Smiley)\
**Replies:** 2\
**Last updated:** [May 13, 2026, 6:31pm UTC](https://forums.maslowcnc.com/t/cant-find-anchors-cant-get-out-of-extended-mode/25771 "2026-05-13T18:31:40Z")

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Greetings all! I am trying to cut with my Maslow 4.1, I just update to 1.21 when I had to do a teardown and rebuild to fix a gear problem with an encoder. Now I cannot get the Maslow out of extended mode. Maslow-seria…

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## [Is this normal when calibrating](https://forums.maslowcnc.com/t/is-this-normal-when-calibrating/25767)

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**Author:** [@Ian\_Tolond](https://forums.maslowcnc.com/u/Ian_Tolond)\
**Replies:** 4\
**Last updated:** [May 12, 2026, 11:46am UTC](https://forums.maslowcnc.com/t/is-this-normal-when-calibrating/25767 "2026-05-12T11:46:15Z")

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been a few weeks on the shelf - retracted all, extended, attached to anchors on the table, ran find anchor points. errored. Noticed that after calibration, the top-left anchor was not tight, whereas the others ha…

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## [Z-axis motor setup set pin not great](https://forums.maslowcnc.com/t/z-axis-motor-setup-set-pin-not-great/25765)

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**Author:** [@brynja](https://forums.maslowcnc.com/u/brynja)\
**Replies:** 4\
**Last updated:** [May 12, 2026, 3:24am UTC](https://forums.maslowcnc.com/t/z-axis-motor-setup-set-pin-not-great/25765 "2026-05-12T03:24:37Z")

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I have the Maslow CNC kit from Makermade. The settings and motor all generally seem to work, but ever since I installed it I’ve had issues with the set pin (which is the apparently the only thing holding it all together…

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## [Problem with Wifi Connection](https://forums.maslowcnc.com/t/problem-with-wifi-connection/22163)

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**Author:** [@AHOI](https://forums.maslowcnc.com/u/AHOI)\
**Replies:** 160\
**Last updated:** [May 11, 2026, 3:05am UTC](https://forums.maslowcnc.com/t/problem-with-wifi-connection/22163 "2026-05-11T03:05:09Z")

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My wifi connection from the laptop to the maslow gets lost very often. This often happens during belt retracion and extention. So I have to do it again. But it appears in allmost every moment, even during gcode program r…

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## [Can't successfully find anchors, low fitness, maybe offset issue for one motor](https://forums.maslowcnc.com/t/cant-successfully-find-anchors-low-fitness-maybe-offset-issue-for-one-motor/25709)

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**Author:** [@pseudosavant](https://forums.maslowcnc.com/u/pseudosavant)\
**Replies:** 6\
**Last updated:** [May 10, 2026, 12:45am UTC](https://forums.maslowcnc.com/t/cant-successfully-find-anchors-low-fitness-maybe-offset-issue-for-one-motor/25709 "2026-05-10T00:45:47Z")

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I just got my Maslow 4.1. Got it assembled and now I’m trying to get it setup and calibrated. Here is the situation. I’m running in horizontal orientation with anchors in a concrete garage floor. The anchors are laid ou…

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## [Some Calibration Questions](https://forums.maslowcnc.com/t/some-calibration-questions/25720)

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**Author:** [@darylp62](https://forums.maslowcnc.com/u/darylp62)\
**Replies:** 25\
**Last updated:** [May 7, 2026, 10:30pm UTC](https://forums.maslowcnc.com/t/some-calibration-questions/25720 "2026-05-07T22:30:14Z")

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I had several failed calibration attempts that have taught me that I don’t completely understand the process. My frame is horizontal on my shop floor about 12’ x 9’. The anchor’s are threaded inserts in the concrete f…

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## [Devastating results after so...much...work](https://forums.maslowcnc.com/t/devastating-results-after-so-much-work/24084)

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**Author:** [@Bhambrew](https://forums.maslowcnc.com/u/Bhambrew)\
**Replies:** 32\
**Last updated:** [May 7, 2026, 7:23am UTC](https://forums.maslowcnc.com/t/devastating-results-after-so-much-work/24084 "2026-05-07T07:23:21Z")

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Let me start by saying that I am a big fan of this machine, and the community of amazing, inspiring people here. I’m really bummed right now, and just need to vent a little and look for some reassurance from those who ar…

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## [Any help welcome?](https://forums.maslowcnc.com/t/any-help-welcome/25749)

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**Author:** [@jlosty](https://forums.maslowcnc.com/u/jlosty)\
**Replies:** 14\
**Last updated:** [May 6, 2026, 5:42am UTC](https://forums.maslowcnc.com/t/any-help-welcome/25749 "2026-05-06T05:42:33Z")

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Evening all , Just assembled my machine , I for no good reason left the belts fully extended and when i powered up it would not retract . Are the arms when in place supposed to float /rotate ? Any suggestions would be…

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## [Configuration setting gone?](https://forums.maslowcnc.com/t/configuration-setting-gone/25750)

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**Author:** [@woody\_s](https://forums.maslowcnc.com/u/woody_s)\
**Replies:** 1\
**Last updated:** [May 5, 2026, 8:34pm UTC](https://forums.maslowcnc.com/t/configuration-setting-gone/25750 "2026-05-05T20:34:22Z")

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Has anyone else noticed that the “Work Thickness” setting suddenly resets to 0? I used the “Find Anchor Locations” feature with a specific setting (-20). Everything was working fine, but after a restart a day later, the …

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## [Super frustrated 1st user, regretting my choice](https://forums.maslowcnc.com/t/super-frustrated-1st-user-regretting-my-choice/25725)

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**Author:** [@theamzngq](https://forums.maslowcnc.com/u/theamzngq)\
**Replies:** 7\
**Last updated:** [April 29, 2026, 3:21am UTC](https://forums.maslowcnc.com/t/super-frustrated-1st-user-regretting-my-choice/25725 "2026-04-29T03:21:54Z")

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First off, I do have some experience with DIY machinery, so I’m not a total noob at these kinds of things. Secondly, as a first time user trying to go through build and initial set up, the documentation is quite fragmen…

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## [Post calibration checks](https://forums.maslowcnc.com/t/post-calibration-checks/25722)

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**Author:** [@Anthony\_Huggett](https://forums.maslowcnc.com/u/Anthony_Huggett)\
**Replies:** 2\
**Last updated:** [April 28, 2026, 6:36am UTC](https://forums.maslowcnc.com/t/post-calibration-checks/25722 "2026-04-28T06:36:02Z")

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I’ve been able to calibrate my Maslow for several months (at high force) but it wasn’t usable. I was asked to do a cut for a friend and took a very cautious approach to a simple cut, with multiple test runs (router bit r…

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## [Please Help Factory Reset and Update Firmware](https://forums.maslowcnc.com/t/please-help-factory-reset-and-update-firmware/25719)

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**Author:** [@Woodshopteacher](https://forums.maslowcnc.com/u/Woodshopteacher)\
**Replies:** 1\
**Last updated:** [April 26, 2026, 5:43pm UTC](https://forums.maslowcnc.com/t/please-help-factory-reset-and-update-firmware/25719 "2026-04-26T17:43:44Z")

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We received our Maslow back in January of 2026. I tried updating the firmware and was unsuccessful. I shelved it at the time to mess with it at a later date. Fast forward to present and I don’t remember what I did/didn’t…

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## [Cannot retract at all , havent been able to start my machine any help appreciated](https://forums.maslowcnc.com/t/cannot-retract-at-all-havent-been-able-to-start-my-machine-any-help-appreciated/25692)

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**Author:** [@James\_Alex](https://forums.maslowcnc.com/u/James_Alex)\
**Replies:** 34\
**Last updated:** [April 24, 2026, 7:22pm UTC](https://forums.maslowcnc.com/t/cannot-retract-at-all-havent-been-able-to-start-my-machine-any-help-appreciated/25692 "2026-04-24T19:22:17Z")

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Hi guys, I bought the Maslow a few months ago and finally got around to setting it up, but I can’t get it to retract at all. I’m seeing these errors: \[MSG:ERR: Encoder not found on Top Left\] \[MSG:ERR: Motor not found…

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## [Firmware Upgrade Question](https://forums.maslowcnc.com/t/firmware-upgrade-question/25712)

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**Author:** [@Frank\_Wiebenga](https://forums.maslowcnc.com/u/Frank_Wiebenga)\
**Replies:** 1\
**Last updated:** [April 23, 2026, 2:08pm UTC](https://forums.maslowcnc.com/t/firmware-upgrade-question/25712 "2026-04-23T14:08:53Z")

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Hello, it’s been some time since I’ve messed with my Maslow 4 and broke it out of storage. I’m on version 0.88 of the firmware. Am I safe to OTA v1.20 or should I stick to USB?

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## [Red blinking light while doing the first calibration and got an error message on one of the motors](https://forums.maslowcnc.com/t/red-blinking-light-while-doing-the-first-calibration-and-got-an-error-message-on-one-of-the-motors/21646)

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**Author:** [@Leo.a](https://forums.maslowcnc.com/u/Leo.a)\
**Replies:** 55\
**Last updated:** [April 22, 2026, 1:26pm UTC](https://forums.maslowcnc.com/t/red-blinking-light-while-doing-the-first-calibration-and-got-an-error-message-on-one-of-the-motors/21646 "2026-04-22T13:26:48Z")

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Hi I’m trying to figure out why this error popped up while doing the first calibration after assembling the Maslow 4. I updated the firmware and the index and maslow.yaml. But still having the same issue. Could it be the…

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## [Moving onto 1.20](https://forums.maslowcnc.com/t/moving-onto-1-20/25688)

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**Author:** [@Sylvain\_Dorais](https://forums.maslowcnc.com/u/Sylvain_Dorais)\
**Replies:** 37\
**Last updated:** [April 20, 2026, 5:11pm UTC](https://forums.maslowcnc.com/t/moving-onto-1-20/25688 "2026-04-20T17:11:51Z")

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Hi all, Getting back to my Maslow after a few months, here are a serie of problems I have not seen before First I updated to 1.20 and changed the yaml and index files, adjusted height for anchor,spoilboard, (Tx for the…

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