# About the Troubleshooting category

**URL:** https://forums.maslowcnc.com/t/about-the-troubleshooting-category/1838
**Category:** Troubleshooting
**Created:** [January 10, 2018, 5:58pm UTC](https://forums.maslowcnc.com/t/about-the-troubleshooting-category/1838 "2018-01-10T17:58:50Z")
**Posts on this page:** 1
**Showing post:** 1

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### Author: ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)
#### Post date: [January 10, 2018, 5:58pm UTC](https://forums.maslowcnc.com/t/about-the-troubleshooting-category/1838/1 "2018-01-10T17:58:50Z")

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Need help getting your Maslow up? Use the search function (magnifying glass) to see if a similar problem has been reported. If you still need help, open a new post with your ID in the heading to help keep track of your problem.  
In the new post, attach; the Serial log and a copy of your maslow.yaml file.  
For the earlier Chain based Maslow  
Your Operating System with version (Windows, Mac, Linux)  
Are you running the Arduino Mega or the DUE  
What kind of Motor-Shield do you have, original 2 chip, TLE5206 or the Due shield  
Firmware and Software you are using (GroundControl{discontinued}, WebControl or Makerverse and the version numbers.  
Temporary frame / sled or final build  
Z-Motor installed or manual Z adjustment, what kind of Z-Axis  
Chain mount system to the sled (Original brackets or a Triangular Kit)  
(You might be asked to upload a copy of groundcontrol.ini from your users folder or log.txt from the GroundControl folder. It’s good to know where they are located.)

Follow these links to the Maslow CNC website or one of the Wiki pages to learn and contribute!  
Wiki: Troubleshooting | Electronics | Mechanics | Firmware | Software  
MaslowCNC Assembly Guide |Contribute | Issues

Follow these links to the Maslow CNC website or one of the Wiki pages to learn and contribute!  
**Wiki: [Troubleshooting](https://github.com/MaslowCNC/Mechanics/wiki/Troubleshooting-Guide) | [Electronics](https://github.com/MaslowCNC/Electronics/wiki) | [Mechanics](https://github.com/MaslowCNC/Mechanics/wiki) | [Firmware](https://github.com/MaslowCNC/Firmware/wiki) | [Software](https://github.com/MaslowCNC/GroundControl/wiki)**  
**MaslowCNC** [Assembly Guide](http://www.maslowcnc.com/assemblyguide/) |[Contribute](http://www.maslowcnc.com/howtocontribute/) | [Issues](http://www.maslowcnc.com/howtofileanissue/)

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