# Ground Control won’t open

**URL:** <https://forums.maslowcnc.com/t/ground-control-won-t-open/7058>\
**Category:** Ground Control\
**Created:** [October 2, 2018, 11:03pm UTC](https://forums.maslowcnc.com/t/ground-control-won-t-open/7058 "2018-10-02T23:03:40Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Blsteinhauer88](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/blsteinhauer88/32/2606_2.png) [@Blsteinhauer88](https://forums.maslowcnc.com/u/Blsteinhauer88)\
**Post date:** [October 2, 2018, 11:03pm UTC](https://forums.maslowcnc.com/t/ground-control-won-t-open/7058/1 "2018-10-02T23:03:40Z")

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From version 1.17, I cannot get ground control to open. It closes after opening, before the GUI loads.

[https://www.insigniaproducts.com/pdp/NS-P10W8100/5855905](https://www.insigniaproducts.com/pdp/NS-P10W8100/5855905)

This is my tablet I’m using. I’m sorrry I cannot find where to log file is. The only one in ground control is a 0 file size.

I have been using 1.17 with the latest firmware. I also loaded both master files and it won’t load. What should I try next?

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**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\
**Post date:** [October 2, 2018, 11:06pm UTC](https://forums.maslowcnc.com/t/ground-control-won-t-open/7058/2 "2018-10-02T23:06:31Z")

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> [@Blsteinhauer88](#):
>
> From version 1.17

Do you mean every version after 1.17? Is this while running from the source version by any chance?

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<div class="post-metadata">

**Author:** ![Blsteinhauer88](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/blsteinhauer88/32/2606_2.png) [@Blsteinhauer88](https://forums.maslowcnc.com/u/Blsteinhauer88)\
**Post date:** [October 2, 2018, 11:09pm UTC](https://forums.maslowcnc.com/t/ground-control-won-t-open/7058/3 "2018-10-02T23:09:39Z")

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Yes, I read that it was a problem. Then I saw it was fixed. But each version for me won’t load after 1.17  
Yes source version

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<div class="post-metadata">

**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\
**Post date:** [October 2, 2018, 11:11pm UTC](https://forums.maslowcnc.com/t/ground-control-won-t-open/7058/4 "2018-10-02T23:11:05Z")

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Got it! The issue is that after 1.17 the source version requires a new module to run called pillow running the command `pip install pillow` should fix things 😀

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<div class="post-metadata">

**Author:** ![Blsteinhauer88](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/blsteinhauer88/32/2606_2.png) [@Blsteinhauer88](https://forums.maslowcnc.com/u/Blsteinhauer88)\
**Post date:** [October 2, 2018, 11:13pm UTC](https://forums.maslowcnc.com/t/ground-control-won-t-open/7058/5 "2018-10-02T23:13:13Z")

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Thanks I will try that when I get home!

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<div class="post-metadata">

**Author:** ![Blsteinhauer88](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/blsteinhauer88/32/2606_2.png) [@Blsteinhauer88](https://forums.maslowcnc.com/u/Blsteinhauer88)\
**Post date:** [October 4, 2018, 1:27am UTC](https://forums.maslowcnc.com/t/ground-control-won-t-open/7058/6 "2018-10-04T01:27:00Z")

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Ok pip install pillow is not working?

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<div class="post-metadata">

**Author:** ![Blsteinhauer88](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/blsteinhauer88/32/2606_2.png) [@Blsteinhauer88](https://forums.maslowcnc.com/u/Blsteinhauer88)\
**Post date:** [October 4, 2018, 2:58am UTC](https://forums.maslowcnc.com/t/ground-control-won-t-open/7058/7 "2018-10-04T02:58:47Z")

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Never mind, I got it!