# Help please. Error message say the sled cant keep up with the load **URL:** \ **Category:** Troubleshooting\ **Created:** [May 25, 2019, 9:13pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006 "2019-05-25T21:13:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 25, 2019, 9:13pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/1 "2019-05-25T21:13:09Z")
First time user. Everything is set up correctly. As I go to make my first cuts, it stops and pops an error message stating that the sled cant keep up with the cutting. I’ve tried it with the router on, off, detached, and resizing the image. I dont know what to do. Also, it keeps saying that I do not have the most up to date version of the firmware. I have re checked the github website, and all seems fi e to me. ![20190525_075227](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/2X/2/2c732bdf8a0466083cd7732b12cadf3e0966e52a.jpeg) ---
**Author:** ![WoodCutter4](https://avatars.discourse-cdn.com/v4/letter/w/bc79bd/32.png) [@WoodCutter4](https://forums.maslowcnc.com/u/WoodCutter4)\ **Post date:** [May 25, 2019, 10:50pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/2 "2019-05-25T22:50:34Z")
@Adam_Epps welcome to the forum! Can you do the manual motor test? Were you able to get through calibration? Not to worry, lots of very experienced users in here, we will help you out. ---
**Author:** ![dlang](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/dlang/32/859_2.png) [@dlang](https://forums.maslowcnc.com/u/dlang)\ **Post date:** [May 25, 2019, 11:06pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/3 "2019-05-25T23:06:46Z")
what version of ground control and firmware are you running? Please post your groundcontrol.ini file so we can see all the settings. David Lang ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 25, 2019, 11:12pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/4 "2019-05-25T23:12:52Z")
Yes, I made it through calibration. Took a few trys but I made it. ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 25, 2019, 11:17pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/5 "2019-05-25T23:17:04Z")
Mr.Lang, standby for the versions. I’m not at the house at this time. I will post them tonight, for sure ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 25, 2019, 11:57pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/6 "2019-05-25T23:57:36Z")
Firmware v1.26 Ground control version 1.26 I took pics of prof but I’m a new user and can only do 1 pic a day it says ---
**Author:** ![WoodCutter4](https://avatars.discourse-cdn.com/v4/letter/w/bc79bd/32.png) [@WoodCutter4](https://forums.maslowcnc.com/u/WoodCutter4)\ **Post date:** [May 26, 2019, 12:08am UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/7 "2019-05-26T00:08:23Z")
Try to upload pictures and the ini file now. 🙂 ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 12:14am UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/8 "2019-05-26T00:14:06Z")
![20190525_195529](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/2X/5/5d7b1c07a601f1b30428d72118042d73c1eb0025.jpeg) ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 12:14am UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/9 "2019-05-26T00:14:40Z")
![20190525_195520](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/2X/d/d6370c497c47cce927c70a93d1c93dd31a4df894.jpeg) ---
**Author:** ![WoodCutter4](https://avatars.discourse-cdn.com/v4/letter/w/bc79bd/32.png) [@WoodCutter4](https://forums.maslowcnc.com/u/WoodCutter4)\ **Post date:** [May 26, 2019, 12:37am UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/10 "2019-05-26T00:37:46Z")
Did you change any settings after calibration? The groundcontrol.ini file is in your user folder and has all of your settings in it. If you could upload that it will help us understand a bit more about your setup. Also, it may be worth unplugging the power and USB from your arduino and shield, close ground control, reopen GC, plug in power and USB. Sometimes the arduino and GC can get “out of sync” with each other and this should get them back in sync. ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 1:01am UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/11 "2019-05-26T01:01:10Z")
Rgr that, I’ll dig those folders open in the morning and let you all know what happens in the evening. Gotta get the kids taken care of tonight. ---
**Author:** ![UNUS\_TRESQUATRO](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/unus_tresquatro/32/10082_2.png) [@UNUS\_TRESQUATRO](https://forums.maslowcnc.com/u/UNUS_TRESQUATRO)\ **Post date:** [May 26, 2019, 9:40am UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/12 "2019-05-26T09:40:14Z")
we were helped by the reduction of the weight of the sleigh ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 3:29pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/13 "2019-05-26T15:29:50Z")
Can you post a pic of your sled? I’m going to try all of the advise yall have given ---
**Author:** ![Gero](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/gero/32/17487_2.png) [@Gero](https://forums.maslowcnc.com/u/Gero)\ **Post date:** [May 26, 2019, 5:27pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/14 "2019-05-26T17:27:57Z")
Welcome to the Forum! Question 1: Do all motors pass the ‘Test Motors/Encoders’ test you can find in GroundControl under ‘Actions’? Question2: Do you have the standard the Ring, Rigid router and 2 bricks? If every user on the Forum would post their sleds, you’d be surprised of the ‘Gallery of Differences’. You will get faster support the other way around. A picture of your sled and frame could help. Kind regards, Gero ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 8:53pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/15 "2019-05-26T20:53:11Z")
![20190526_164416](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/2X/f/f616fc4db1c37224786642e4d01fcc227f800ce5.jpeg) Craftsman router ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 8:54pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/16 "2019-05-26T20:54:59Z")
![20190526_165108](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/2X/f/f064c5383390e1a6829ce6e28dacfc3861b7e422.jpeg) Left motor, direction 1- Fail ---
**Author:** ![Dru](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/dru/32/3186_2.png) [@Dru](https://forums.maslowcnc.com/u/Dru)\ **Post date:** [May 26, 2019, 9:05pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/17 "2019-05-26T21:05:43Z")
Hi Check the conectors at the motor and the sheild, making sure the they are pushed all the way in Run test again, If fails then swap over motor cables at the sheid Run motor test again If the left motor fails again suspect the shield If the right motor fails Suspect motor or cable Swap cables over Run test again If same result Cable is good Suspect motor then Good luck ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 9:20pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/18 "2019-05-26T21:20:49Z")
Ok, you may not believe this, I just ran it again after checking the connections. All passed. Now it will not run the test at all! Me and tech really dont mesh well ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 9:22pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/19 "2019-05-26T21:22:00Z")
I cant even get it to re center itself now ---
**Author:** ![Adam\_Epps](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/adam_epps/32/13083_2.png) [@Adam\_Epps](https://forums.maslowcnc.com/u/Adam_Epps)\ **Post date:** [May 26, 2019, 9:23pm UTC](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006/20 "2019-05-26T21:23:29Z")
And now it will not move to cut at all. WTF [Next page](https://forums.maslowcnc.com/t/help-please-error-message-say-the-sled-cant-keep-up-with-the-load/10006.md?page=2)