# I never received part of my order

**URL:** <https://forums.maslowcnc.com/t/i-never-received-part-of-my-order/10059>\
**Category:** Uncategorized\
**Created:** [May 30, 2019, 11:38pm UTC](https://forums.maslowcnc.com/t/i-never-received-part-of-my-order/10059 "2019-05-30T23:38:56Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![therockstudio](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/therockstudio/32/13159_2.png) [@therockstudio](https://forums.maslowcnc.com/u/therockstudio)\
**Post date:** [May 30, 2019, 11:38pm UTC](https://forums.maslowcnc.com/t/i-never-received-part-of-my-order/10059/1 "2019-05-30T23:38:56Z")

</div>

Hi, I never received my z-axis kit, which I ordered a year ago asking with my Maslow complete kit. I can’t find anyone to contact regarding my order, maybe you can assist. I did email the owner, as her email was listed on my receipt, but no response. Thanks!

---

<div class="post-metadata">

**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\
**Post date:** [May 31, 2019, 2:30am UTC](https://forums.maslowcnc.com/t/i-never-received-part-of-my-order/10059/2 "2019-05-31T02:30:05Z")

</div>

Sorry about that! Did you order from Maslow CNC or MakerMade? Do you have an order number?

---

<div class="post-metadata">

**Author:** ![therockstudio](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/therockstudio/32/13159_2.png) [@therockstudio](https://forums.maslowcnc.com/u/therockstudio)\
**Post date:** [May 31, 2019, 8:24am UTC](https://forums.maslowcnc.com/t/i-never-received-part-of-my-order/10059/3 "2019-05-31T08:24:21Z")

</div>

Order Number: #08445 (placed on May 30, 2018 04:50PM PDT)  
Thank you.

---

<div class="post-metadata">

**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\
**Post date:** [May 31, 2019, 11:07am UTC](https://forums.maslowcnc.com/t/i-never-received-part-of-my-order/10059/4 "2019-05-31T11:07:56Z")

</div>

That looks like absolutely my fault. I’m sorry about that!

Fortunately MakerMade just started selling the z-axis kits so I can order one from them and have it sent directly to you. I will send you a PM to confirm that your address is still the same.

Again, my bad. Sorry for the trouble.

---

<div class="post-metadata">

**Author:** ![MakerMadeCNC](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/makermadecnc/32/22370_2.png) [@MakerMadeCNC](https://forums.maslowcnc.com/u/MakerMadeCNC)\
**Post date:** [June 1, 2019, 12:31am UTC](https://forums.maslowcnc.com/t/i-never-received-part-of-my-order/10059/5 "2019-06-01T00:31:00Z")

</div>

Send me an email at [chris@makermadecnc.com](mailto:chris@makermadecnc.com), I’ve got some sample components in the shop and can piece a z axis kit together for you free of charge.

-Chris