# Is there a way to keep the Maslow4 from disconnecting from my laptop every 20 or so seconds **URL:** \ **Category:** No Judgement\ **Created:** [July 21, 2024, 3:50pm UTC](https://forums.maslowcnc.com/t/is-there-a-way-to-keep-the-maslow4-from-disconnecting-from-my-laptop-every-20-or-so-seconds/21880 "2024-07-21T15:50:59Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Jeffo](https://avatars.discourse-cdn.com/v4/letter/j/779978/32.png) [@Jeffo](https://forums.maslowcnc.com/u/Jeffo)\ **Post date:** [July 21, 2024, 3:50pm UTC](https://forums.maslowcnc.com/t/is-there-a-way-to-keep-the-maslow4-from-disconnecting-from-my-laptop-every-20-or-so-seconds/21880/1 "2024-07-21T15:50:59Z")
Hi, Is there a way to keep the Maslow4 from disconnecting from my laptop every 20 or so seconds. Shows “Connection lost for more than 20 seconds” Very tiring constantly having to reload the page just to enter a command. I have just been using the on borard maslow connection directly as wifi won’t connect for some reason (but will address that later). Thanks, Jeff ---
**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\ **Post date:** [July 22, 2024, 7:03pm UTC](https://forums.maslowcnc.com/t/is-there-a-way-to-keep-the-maslow4-from-disconnecting-from-my-laptop-every-20-or-so-seconds/21880/2 "2024-07-22T19:03:22Z")
The first thing that comes to mind is maybe a different browser? Are you using the popup which comes up when you first connect or using a new browser tab? (Screenshots might help) ---
**Author:** ![Bob\_Craig](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bob_craig/32/17242_2.png) [@Bob\_Craig](https://forums.maslowcnc.com/u/Bob_Craig)\ **Post date:** [July 30, 2024, 11:59am UTC](https://forums.maslowcnc.com/t/is-there-a-way-to-keep-the-maslow4-from-disconnecting-from-my-laptop-every-20-or-so-seconds/21880/3 "2024-07-30T11:59:56Z")
I have been suffering this problem a lot lately. I seem to be able to get it to happen consistently any time I try to load a gcode file using my Amazon Fire tablet. The time to load the file seems to always take more than 20 seconds and causes the timeout - which results in the browser not showing the file I was trying to load so I’m in an endless loop. However, if I use my Mac laptop, the file loads quickly. Could we disable the 20 second timeout anytime the browser knows it is processing a command? But taking a step back, is the 20sec timeout really solving a problem? ---
**Author:** ![dlang](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/dlang/32/859_2.png) [@dlang](https://forums.maslowcnc.com/u/dlang)\ **Post date:** [July 30, 2024, 1:32pm UTC](https://forums.maslowcnc.com/t/is-there-a-way-to-keep-the-maslow4-from-disconnecting-from-my-laptop-every-20-or-so-seconds/21880/4 "2024-07-30T13:32:23Z")
Bob Craig wrote: > I have been suffering this problem a lot lately. I seem to be able to get it to happen consistently any time I try to load a gcode file using my Amazon Fire tablet. The time to load the file seems to always take more than 20 seconds and causes the timeout - which results in the browser not showing the file I was trying to load so I’m in an endless loop. However, if I use my Mac laptop, the file loads quickly. > > Could we disable the 20 second timeout anytime the browser knows it is processing a command? you can do so manually, there has been talk about doing it automatically for uploads. > But taking a step back, is the 20sec timeout really solving a problem? there are a couple issues this was added to solve 1. during calibration, the calculations are happening on the browser and if you get disconnected, you have to start again. 2. in some early firmware versions, when the connection was lost the machine would just keep cutting in a straight line until you shut it off. @bar I think that has been solved now so it may not be as needed now as it was when it was added. David Lang ---
**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\ **Post date:** [July 30, 2024, 6:07pm UTC](https://forums.maslowcnc.com/t/is-there-a-way-to-keep-the-maslow4-from-disconnecting-from-my-laptop-every-20-or-so-seconds/21880/5 "2024-07-30T18:07:41Z")
> [@Bob\_Craig](#): > > Could we disable the 20 second timeout anytime the browser knows it is processing a command? > > But taking a step back, is the 20sec timeout really solving a problem? Yes! Absolutely! You can turn it off in preferences: ![image](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/3X/c/9/c90d585d70f93383342df2a10722a1de6c9e0314.png) ![image](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/3X/3/6/36b61335002b603dc5c3d4061df37875450c9a60.png) ---
**Author:** ![tr7](https://avatars.discourse-cdn.com/v4/letter/t/bc79bd/32.png) [@tr7](https://forums.maslowcnc.com/u/tr7)\ **Post date:** [July 30, 2024, 6:35pm UTC](https://forums.maslowcnc.com/t/is-there-a-way-to-keep-the-maslow4-from-disconnecting-from-my-laptop-every-20-or-so-seconds/21880/6 "2024-07-30T18:35:39Z")
Thanks. Doing that allowed me to update the firmware today after failing 4 or 5 times. (Attached is a file of the error messages that were occurring previously, if its of any use.) [Maslow-serial(6).log](https://forums.maslowcnc.com/uploads/short-url/pbTYZ6b1haAfZelpq5Z2TUaV6bO.log) (5.8 KB)