Can you describe what is going on (both what it is doing and what it isn’t doing but should be doing)? Pictures and/or videos are also helpful. Did it work previously? Did you build it or receive it second hand? What CAD and CAM software are you using?
I think most people in the forums (including @bar who designed it) are happy to help troubleshoot where they can.
I’ve worked with the M2 extensively and can definitely help you get things running smoothly. We can set up a time to walk through the next steps together over Zoom.