# Timeout uploading files v0.78.1

**URL:** <https://forums.maslowcnc.com/t/timeout-uploading-files-v0-78-1/21668>\
**Category:** Uncategorized\
**Created:** [June 27, 2024, 3:09pm UTC](https://forums.maslowcnc.com/t/timeout-uploading-files-v0-78-1/21668 "2024-06-27T15:09:00Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Frank\_Wiebenga](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/frank_wiebenga/32/22326_2.png) [@Frank\_Wiebenga](https://forums.maslowcnc.com/u/Frank_Wiebenga)\
**Post date:** [June 27, 2024, 3:09pm UTC](https://forums.maslowcnc.com/t/timeout-uploading-files-v0-78-1/21668/1 "2024-06-27T15:09:00Z")

</div>

Can’t upload 5MB file.

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/3X/0/6/06c735f7df348102139042d624274d6d902c1d4f.png)  
 ![image](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/3X/2/d/2dd38e257a647b1a4e67ed160cf3d5e5f82ee6ab.png)

[Lake Poinsett.nc](https://forums.maslowcnc.com/uploads/short-url/cVjiPHxFdCjmPqJfmyfA5JtlFeT.nc) (4.8 MB)

Edit: I can confirm that it does actually upload the file, just pops up the connection error. Same error for file download, but the gcode matched the upload.

Edit 2: Same for the loading. Since the load takes more than 20 seconds you get the same error. If you click please reconnect me it unloads the file. If you wait long enough the representation does show up behind the modal.

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/maslowcnc/original/3X/f/2/f2345f3bbed90a1dad14e12165cbcf6ed14a31e7.jpeg)

Edit 3: Yep anything that takes longer than 20 seconds triggers it. If I switch from 2D adaptive to 2D pocket the file size is much smaller and uploads just fine. Here is the 2D pocket code.  
[Lake Poinsett 2D.nc](https://forums.maslowcnc.com/uploads/short-url/xg1gHzuOBNZhwLf8eOP3ltPzGbg.nc) (500.3 KB)

---

<div class="post-metadata">

**Author:** ![dlang](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/dlang/32/859_2.png) [@dlang](https://forums.maslowcnc.com/u/dlang)\
**Post date:** [June 27, 2024, 4:03pm UTC](https://forums.maslowcnc.com/t/timeout-uploading-files-v0-78-1/21668/2 "2024-06-27T16:03:24Z")

</div>

Frank Wiebenga wrote:

> Can’t upload 5MB file.
> 
> Edit: I can confirm that it does actually upload the file, just pops up the connection error. Same error for file download, but the gcode matched the upload.
> 
> Edit 2: Same for the loading. Since the load takes more than 20 seconds you get the same error. If you click please reconnect me it unloads the file. If you wait long enough the representation does show up behind the modal.

This is a known bug, you can disable the heartbeat whild uploading a large file

David Lang

---

<div class="post-metadata">

**Author:** ![Frank\_Wiebenga](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/frank_wiebenga/32/22326_2.png) [@Frank\_Wiebenga](https://forums.maslowcnc.com/u/Frank_Wiebenga)\
**Post date:** [June 27, 2024, 4:47pm UTC](https://forums.maslowcnc.com/t/timeout-uploading-files-v0-78-1/21668/3 "2024-06-27T16:47:52Z")

</div>

> [@dlang](#):
>
> This is a known bug, you can disable the heartbeat whild uploading a large file

Can we configure the heartbeat time in the maslow.yml?

---

<div class="post-metadata">

**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\
**Post date:** [June 27, 2024, 6:59pm UTC](https://forums.maslowcnc.com/t/timeout-uploading-files-v0-78-1/21668/4 "2024-06-27T18:59:50Z")

</div>

We could add that, but I think that the real solution is to disable the heartbeat check while the upload is active which shouldn’t be too hard. Then no mater how long the upload takes it won’t be an issue.

---

<div class="post-metadata">

**Author:** ![Frank\_Wiebenga](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/frank_wiebenga/32/22326_2.png) [@Frank\_Wiebenga](https://forums.maslowcnc.com/u/Frank_Wiebenga)\
**Post date:** [June 27, 2024, 7:01pm UTC](https://forums.maslowcnc.com/t/timeout-uploading-files-v0-78-1/21668/5 "2024-06-27T19:01:05Z")

</div>

Can that be automatically triggered when you press the upload to disable that and when it is complete turn it back on?
