# Z axis just stopped responding **URL:** \ **Category:** MakerMade\ **Created:** [June 22, 2021, 7:11pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812 "2021-06-22T19:11:17Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Calvey96](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/calvey96/32/20600_2.png) [@Calvey96](https://forums.maslowcnc.com/u/Calvey96)\ **Post date:** [June 22, 2021, 7:11pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/1 "2021-06-22T19:11:17Z")
I just got my m2 together and have been trying to calibrate the machine. Was close last nite but gave up.i came back today and suddenly my z axis is just not working anymore.? i checked the plugs the motor moves a little when being plugged in. any help would be appreciated. thanks ---
**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\ **Post date:** [June 23, 2021, 3:28pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/2 "2021-06-23T15:28:02Z")
What do you see when you run the Test Motors/Encoders function? ---
**Author:** ![Calvey96](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/calvey96/32/20600_2.png) [@Calvey96](https://forums.maslowcnc.com/u/Calvey96)\ **Post date:** [June 23, 2021, 3:47pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/3 "2021-06-23T15:47:30Z")
I’m sorry I didnt know there was such a function. I’m kind of a newbie with computers.where do I find that option?Im Using makerverse 1.1.2 windows 10 with arduino due. Thank you very much for your help! ---
**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\ **Post date:** [June 23, 2021, 4:52pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/4 "2021-06-23T16:52:59Z")
I don’t actually know a whole lot about makerverse, I’ve never used it myself 😬 @MakerMadeCNC might be able to tell us where it is ---
**Author:** ![Calvey96](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/calvey96/32/20600_2.png) [@Calvey96](https://forums.maslowcnc.com/u/Calvey96)\ **Post date:** [June 23, 2021, 5:13pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/5 "2021-06-23T17:13:28Z")
I contacted them just haven’t heard back yet. Gettin nervous no number to talk to anyone either!! ---
**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\ **Post date:** [June 23, 2021, 5:14pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/6 "2021-06-23T17:14:47Z")
They might be a little slow, but they will get back to you. ---
**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\ **Post date:** [June 23, 2021, 5:16pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/7 "2021-06-23T17:16:05Z")
WebControl will work with MakerMade machines, it might be worth giving it a try ---
**Author:** ![Calvey96](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/calvey96/32/20600_2.png) [@Calvey96](https://forums.maslowcnc.com/u/Calvey96)\ **Post date:** [June 23, 2021, 5:26pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/8 "2021-06-23T17:26:16Z")
Thank you I appreciate the help. ---
**Author:** ![Calvey96](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/calvey96/32/20600_2.png) [@Calvey96](https://forums.maslowcnc.com/u/Calvey96)\ **Post date:** [June 24, 2021, 12:40am UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/9 "2021-06-24T00:40:22Z")
Can I use web control with the arduino due? Sorry if my questions are silly. ---
**Author:** ![Calvey96](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/calvey96/32/20600_2.png) [@Calvey96](https://forums.maslowcnc.com/u/Calvey96)\ **Post date:** [June 24, 2021, 2:59pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/10 "2021-06-24T14:59:12Z")
UPDATE!! I wiped my settings in the calibration menu and got control of my z axis again !! I’m a little disappointed with maker made I contacted them three days ago and still no response from them. As much as I love the machine and want it customer support is a big deal to me… ---
**Author:** ![bar](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/bar/32/10_2.png) [@bar](https://forums.maslowcnc.com/u/bar)\ **Post date:** [June 24, 2021, 3:11pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/11 "2021-06-24T15:11:33Z")
Excellent! That is great news! Nice work 😀 ---
**Author:** ![Calvey96](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/calvey96/32/20600_2.png) [@Calvey96](https://forums.maslowcnc.com/u/Calvey96)\ **Post date:** [June 24, 2021, 4:56pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/12 "2021-06-24T16:56:46Z")
For the record I was in touch with the folks from maker made got in on the thurs zoom call!! Got me back on track!! I’m dying to use this thing . Thank you to everyone that helped !! ---
**Author:** ![David\_Warner](https://yyz1.discourse-cdn.com/flex031/user_avatar/forums.maslowcnc.com/david_warner/32/19525_2.png) [@David\_Warner](https://forums.maslowcnc.com/u/David_Warner)\ **Post date:** [May 27, 2023, 11:14pm UTC](https://forums.maslowcnc.com/t/z-axis-just-stopped-responding/16812/13 "2023-05-27T23:14:59Z")
I had my z motor start to jerk and finally quit. Removed it and tried for movement and could feel the motor jerk but not move. Motor was locked up and i had to get a new one after less than three or four carves,