Disconnect message! Only to retract and extend belts before making a single cut

Can’t leave M4 for 3-5 minutes without getting this Disconnect message! Only to retract and extend belts before making a single cut. Please help!

1 Like

Disconnect shouldn’t make you retract and extend. I can disconnect wifi or refresh browser and it doesn’t effect it.

1 Like

When I get the disconnected message the machine stops it becomes non responsive. After I click connect I hit play for it to continue but nothing happens its dead. I reset the machine and it doesn’t move it says m4 doesn’t know the length of the belts says I have to retract and expand.

2 Likes

I generally find that the “Please reconnect me” button works to get me back where I was. Is your computer set to a short timeout before it goes to sleep?

1 Like

What firmware version are you running?

Have you been updating the maslow.yaml and index.html files as well?

After a disconnect, don’t be afraid to refresh browser to see if it reconnects before pushing Buttons.

1 Like

I have [v0.78.1]

1 Like

No,I have a widows 10 laptop for my workshop and I already set to never go to sleep.

1 Like

I normally hit the connect me button nothing really happens so then the GREEN play button it’s dead. I hit the home button and the pink circle that represents the machine moves on the screen but in real life it doesn’t move. So I have to reset and retract and expand the belts.

1 Like

Over on the right hand side of the screen do you see the red word “Alarm”?

If so that would indicate that the machine is restarting, but I’m not sure why that would be the case.

I suffered through this a lot yesterday. In the morning, when it was also cooler and less humidity, I was able to cut a complex pattern that took a few hours - all without any issues (I was feeling very confident). Later in the day, I wanted to repeat the same pattern cut and attempted to - but I was also running into constant problems with disconnects where the machine seemed to lose its mind after Retract/Extend. I’m becoming very suspicious that it is related to temp/humidity and possibly pointing to the floating pins on the encoder board.

@bar, given what you know now, do you think grounding the floating encoder pin is something everyone should plan to do to eliminate that as a possible cause of issues?

1 Like

If you are seeing issues I don’t think that there is any downside to it. I haven’t ever seen that issue, but I’m in Seattle so humidity makes a lot of sense because it’s always humid here

Are there clear instructions somewhere of exactly what to do? This seems like something that warrants some semi-official documentation (versus just a forum thread).

Bob

1 Like

Yeah, that is a great idea. I will work on getting a clear page written up for that.