It shouldn’t matter what type of usb port you plug it into, unless they are usb 3.1 ports, which are too small to take a usb 2 plug.
Generally, if the port isn’t showing up it means that the arduino doesn’t see any available serial port devices, so I’d recommend checking to make sure the device is showing up in device manager. I’d also reccomend going through the basic troubleshooting steps for any driver related issue, including reinstalling the driver and rebooting your computer.
They were custom made to my specifications but they were basically single and double flute 1/4 inch tungsten bits. They had a 1/2 inch cutting surface which made them cheaper and quieter than most other bits out there.