while i was making a cut i had mishap with the elastic chord getting too loose and the chain on the right side got tangled and before i could hit stop the program stopped itself
now i cannot get either motor to move
is there a hard reset i can do?
This might seem silly but have you tried turning everything off and back on? When I fail to do this it is usually all I needed 
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Not to be the voice of doom, but you may also have stripped a gear inside the gearbox. There are others with more expertise on your issue, and I am sure if you are patient they will get back to you with troubleshooting techniques.
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If you where at the Maslow and as fast as it sounds, it should not have burnt a chip on the motor driver board.
If you came back from somewhere, a destroyed motor shield could be the worst scenario.
The best case would be the Maslow has no ide where it is. A clean start like @TheMerryYeoman suggested would tell us more. Unplug, re-plug, wipe all and start fresh could help.
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