Initial set up and calibration

Troubleshooting
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1

I received my 4.1 about 3 weeks ago and immediately started the assembly and set-up. First try was anchored to the floor and tried to run calibration, failed. I built an 8x10 frame to run it at 30 degree horizontal and tried to run the calibration again, failed. I have uploaded all the recent firmware (I think). I have run “retract all", “extend all", “apply tension” tried lowering the Z and it doesn’t move. The Z readout changes value but it does not move. I have done all the “unplug it", “move the screws with your fingers”. I set each screw to the exact same height by hand.

At this point I have an expensive cumbersome and near useless router with a plastic dinner plate attached.

What am I doing wrong?

2

I think that this is the main issue, the machine isn’t going to move until it can locate the anchor points so that is the place to start.

When it fails can you press the blue “save serial” button in the lower right of the screen and upload the file here? That will tell us more about what is going on.

3

Can you confirm that the Z motors do not move even if the router is lifted off them i.e. suspended not resting on the screws, no load