Upgrade kit deliveries

Rich Morin wrote:

It sounds like some folks are getting deliveries of M 4.1 kits. This is Really Good News, of course, but I wonder if you can help us to manage our expectations, ease the delivery process, etc. So:

  • What should we do to make accepting the shipment easier?
  • When should we ping the project to inquire about delivery status?
  • How (e.g., in this thread) should the ping be sent?

AFAIK, all the people who have received their 4.1 kits opted for air delivery.
The boat to the US just arrived in Los Angeles a few days ago. The boat needs to
be unloaded (all the containers) and then they need to go through customs and
get turned over the the post office for delivery

I would be surpised if we get them this week, but in the next couple of weeks
would be pretty normal.

David Lang

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Some of the 4.1 Upgrade Kits have arrived, but none of the full 4.1 kits have shipped yet.

You can always find the latest information at https://www.kickstarter.com/projects/maslow4/maslow41-accessible-large-format-cnc-router/posts

Hey Bar

I got worried I hadnā€™t given my address to my Canadian shipping,after your email today, but it looks like I did. But Iā€™m a bit confused because I had read international orders shipped direct air from Chinaā€¦ But I still havenā€™t seen my upgrade kitā€¦ Or is Canada not considered international in this case?thanks for info, cheers

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That is a GREAT question.

I just found you on the list and your kit has been unloaded from the ship and should ship out in the next 1-2 days.

BUT you are also right that Canada is international and it should have gone by air (the other Canada orders all did) :confused:

The good news is that it should be arriving imminently, Iā€™ve refunded you the extra $25 you paid for air shipping that you didnā€™t get. Iā€™m sorry for the delay!

Merci!

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Just got my upgrade kit today in South Dakota, USA

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Was it a kit or upgrade? Waiting on a kit in the UK. No sign as yet.

Itā€™s the upgrade kit and yes still waiting for delivery.

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Right, so if you havenā€™t received the upgrade yet then Iā€™m probably a bit eager refreshing pages for an update on my kit delivery :sweat_smile: