Blank Screen on login

I have a new Lap top that has Windows 11. When I open Makerverse i only get a blank screen. I was controlling my M2 via an old Lap top with windows 7. now that Lap top only gives me a “network error” message when I try to log on.

All of this happened when the M2 just stopped and Makerverse told me that there were no parameter’s loaded on my work space IE Machine height, chain length, sled weight. it was like the board just suddenly forgot all the calibrations that i had been using. I went thru the calibration set up three times, but it was like the calibration would not stick, so to speak. i updated all the drivers and re started the windows 11 machine, but still a blank screen.