The automatic button doesn’t seem to work perfectly in ground control. I spent a lot of time trying to figure out why, but I think its a firmware issue. Nevertheless, it should get you pretty close… then just adjust it from there manually.
Yes, in my opinion, this is indicative of something going wrong. Note, this assumes you have a stock system (i.e., stock motors, etc.) . If you aren’t ending up with both sprockets at 12:00, then either you did something wrong in the calibration process or something is wrong with the machine. If both sprockets were vertical when you started and ‘define zero’ (or whatever its called) was pressed, and then you fed out 2032 mm of chain, both sprockets should be vertical again. Most of the time this happens is because (this is not meant derogatorily) the user didn’t follow the instructions perfectly.
Which frame did you build? One where the chain slack runs against the top beam?
Review this post and see if there were any missteps…