They are 20% glass fiber Polycarbonate so they are super stiff, but also brittle. It’s great for rigidity when everything is assembled, but we will need to rethink how we’re packing those too.
It seems like the three parts that need attention are the sled, the main PCB and the bags of nuts.
Long term I might even tweak the mold on that part to thicken it up a bit. It’s not a structural part of the sled (just keeps the dust in) but we still don’t want it chipping.
@silo0623 if you PM me your address I will send you a replacement right away. Those chips shouldn’t prevent you from putting it all together if you don’t want to wait.
I noticed the bag that has the lock nuts is a lot thinner than the one with the wrench. You might just need to put that cellophane bag inside of a sandwich bag or something.
I thought about the sled a little. What about just a round piece of cardboard with cutouts where the two compression fittings are? That would be thin enough to not impact the tight packing while giving some extra structure to keep the thin vanes from snapping.
I’ve got nothing to help with the board. I’m happy when I get extension cords plugged in the right way.
The baggie of lock nuts did explode, but it was on the other side of the box. I had more than enough to assemble the unit.
I think thats a great idea. I’m also thinking that we’re probably going to install the compression fittings ahead of time so that they can protect that part of the sled.
I’ve seen both of the hardware bags explode so I think that wrapping those up more is going to be important, but at least as far as I can the bolts almost always stay in the box. We need to find a better solution, but at least it’s not preventing folks from starting to build.
Another technique I’ve seen when there’s lots of little bags of stuff packed together in a cardboard box was that they used one heavy duty bag for the entire contents. Each time I’ve seen this done the ‘main’ bag was an actual bag (not taped together plastic sheet) and was effectively a plastic liner for the box itself.
Seems I don’t have the privileges to DM.
DM sent on my end.
My box arrived dinged and taped back up. It might be a couple days until I can get it inventoried, but a quick look showed that the screw and locknut bag in one corner opened up and spread all over. No other obvious damage at first glance. I can upload the pictures when I get to the Windoze PC with FF on it.
I won’t be able to assemble it until we get back north in a couple months, was going to try it on the driveway but too much other stuff is going on at the moment.
One thought regarding exploding bags - since I just watched the unboxing Video here: Maslow 4 delivered - #10 by mariosrightnut. Some of the screw bags seem to be completely sealed (by plastic welding). Could it be that during transportation via plane (which has low pressure in the cargo area) they might explode? If so I guess putting a tiny hole with a needle might solve this problem. Just a suggestion…
That’s a good idea! We can test it out! It has been happening with many of the kits send with USPS ground too. but worth a shot.
Maybe a sticker on the package that reads “Attention Pilots: Please Do Not Do a Barrel Roll when Transporting this Package. Thank You.” That ought to fix it. 
No airfeight on Boeing. the latest Fifty people injured after ‘technical problem’ on LATAM Airlines flight from Sydney to Auckland - ABC News
I can’t remember what all was in the bag, but the pouch with the idler shafts and gears was split on the seam. Thankfully all the pieces were larger and easy to find in the box. The other hardware bags arrived intact.
My sled did have a small section of the inner rim missing as shown in silo0623’s first photo. Everything seemed to assemble just fine though. I just assumed that was a small gap from the injection molding process. The rest of the sled seemed fine.
My lock nut bag was also opened and spread in the box. My box was partially damaged with a couple of holes punched in the side similar to what is seen above. I think one of the bags is missing from my box, however. Its the one shown in the unboxing video with the “oil” in it. How do I go about getting that?
Hi Mike, Ill send a replacement your way today! Our system will probably send you the tracking email later tonight.
Sounds great. Thanks so much for your help!
I’ve just received mine, and there were indeed a bunch of loose nuts, bolts and gears in my box. I quickly inspected the circuit board everything looks good visually (no bent caps or anything).
However, my sled is in pretty bad shape. I first noticed one of the tabs was partially broken like @MartinJ, but upon closer inspection there’s a long crack from the center almost halfway towards the rim. See pics:
Oh wow! I haven’t seen one fully cracked like that. Can you DM your address to @anna and we’ll send you a replacement first thing today.
Thanks, just did that.
I think overall you might want to look into padding the whole thing in 1-2 inches of foam; it’d probably help a lot with these shipping issues. For example, the MakerMade M2 has foam pads on all 6 sides inside the box. You’ll probably need to enlarge the box a little, though…
