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Motors only turn 360 degrees

I’ve seen this issue a few times in the forum but no clear solution. In calibration my motors will turn 360 degrees but won’t move at 5 and 1 degree. They make noise but don’t turn. Help!

I’m wondering if it is a PID setting, but I don’t know how to tell you to adjust it to fix it. can you post a screen shot(s) of your advanced settings?

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They do pass the tests now and I replaced one of the motors, that fixed a different problem.

It’s an old Windows 10 laptop, I’m using Ground Countrol’s latest version (sorry I don’t have the computer in front of me at the moment).

These settings? Sorry for the glare.