I very frustrated, just finished assembling M2 machine, had an unbelievably hard time with internet connection modem problems that prevented Makerverse from launching, had to go buy new modem at Comcast. That solved one problem. The wifi on Windows 10 computer I am using for this M2 machine wasn’t connecting to wifi very well so went and bought a 50’ ethernet cord and direct connected to modem, that solved that problem. Makerverse STILL wasn’t launching so frustratedly spent 2 hours trying to undo update 1.13 back to 1.12 once I figured out the new update was the problem…FINALLY was able to turn on the M2 machine and the set-up menus are now different than what the Makermade videos show, so that was confusing…got the machine turned on and then the M2 sled went straight up into my unistrut cross bar and destroyed the blue steel sled frame where it connects to the chains.
extremely discouraged, frankly I’m very angry. This is a stock 4’x8’ machine configuration machine with 10’ crossbar set 18" above the work area corners
PROBLEMS I WANT TO RESOLVE:
#1: the half circle blue steel frame on sled where the chain rollers attach is mangled and destroyed, how do I get replacement frame?
#2: what caused the machine to go insane and jam itself into the crossbar and destroy itself? Previously, I had successfully calibrated machine but because of unbelievable problems today ended up “un-installing” makerverse and re-installing…I am guessing the default settings when I re-installed makerverse are something other than stock configuration of chains UNDER AROUND & OVER the sprocket to the sled…guys, there needs to be a setup process that matches a video and pdf assembly guide PLEASE…there is always differences between what I see on the screen to what I see on the videos and in assembly guide…and the 1.13 update made makerverse not launch so there’s that problem.
#3: PLEASE PLEASE PLEASE PLEASE where is the EMERGENCY STOP for the M2 sled? I could not stop the sled from jamming itself into the crossbar and destroying itself…all motor and cable connections previously worked fine so I doubt anything came loose. But WHERE & HOW do you turn off the sled in an emergency???
Unbelievably discouraged and upset. I have faithfully followed directions every step of the way buying and building this but this latest 1.13 update now suddenly the makerverse screen looks different than before doesn’t match any videos or assembly guide I have that came with this M2