Calibration can't turn ccw

Hi, one of the first steps of calibration is moving the sprockets until one points at 12:00 or straight up, but the motors aren’t responding when I try. I can choose test motors and they will move. What can I try?

I noticed when loading ground control it mentioned out of date firmware (though I am just no installing this machine) should I update?

It is always recommended to use the latest Firmware and matching GroundControl, now at FW/GC 1.13.
Latest found bugs are removed.



Hope that solves the issue.

Edit: I think the updates comes every 2 weeks on a Wednesday now, so it’s worth to keep an eye open.

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thanks for your reply. I have ground control latest version on my pc, but when I try to upgrade firmware to latest I get error. also get same error when I try 1.12. any ideas?

Arduino: 1.8.5 (Windows 10), Board: “Arduino/Genuino Uno”

sketch\System.cpp: In function ‘void setPWMPrescalers(int)’:

System.cpp:260: error: ‘TCCR3B’ was not declared in this scope

 TCCR3B &= ~prescalerEraser;   // this operation sets the three bits in TCCR3B to 0

 ^

System.cpp:261: error: ‘TCCR4B’ was not declared in this scope

 TCCR4B &= ~prescalerEraser;   // this operation sets the three bits in TCCR4B to 0

 ^

exit status 1
‘TCCR3B’ was not declared in this scope

This report would have more information with
“Show verbose output during compilation”
option enabled in File -> Preferences.