Here is the photo of the dust shield you did not post. Does not fit well, even after being cleaned off. It is in my scrap metal bin. I am building a different dust collection method.
Yes that is correct we did make a small mistake on your order with the part that you claimed was covered in mud. we advised you to either trim the white plastic back or drill 4 new holes to move it slightly forward. Still does not excuse you for lying about it being covered in mud.
I recall the conversation. I could modify the piece, but instead I have another idea for dust collection that I will be designing. Please do not obsess over the dirty part. I feel you are getting very stressed about it. I guess you feel better pretending it didn’t happen and calling me a liar. Stress is not healthy.
Yes the claim started when I first looked at what you sent me. It had to be escalated on Monday when you fail to keep your promise to refund me. PayPal needs your response acknowledging the receipt of the package. Can you do this now so we can stop chatting with each other.
So 8 hours after posting this and him having an online battle with some other person about his parts, he could have taken care of my PayPal dispute but he didn’t. Go figure. I still didn’t get my refund yet. He promised this on Monday to take place but now we move onto a new day.
umm, once you start a paypal dispute, you have to ride it out. He would be
foolish to give you a refund and then get the money taken from him a second time
by paypal.
you chose to instigate the paypal process, you need to wait it out and get your
money from them (or drop the process, and then after there is no longer a
possibility of paypal taking the money, getting a direct refund)
sorry, but you are the one coming off as unreasonable here.
David Lang
1 Like
Maybe if you understood the full transaction you’ll think differently. I purchase this kit from him. It came with missing parts, damaged parts, massively used router, no instructions, old junk and leaves in the box, power wires looking used/damaged, etc. I asked for a refund and he promised it would happen on a certain day. That didn’t take place so I escalated a PayPal transaction. I’m unreasonable here?
Your order had leaves in it and mine had mud on a part. I guess our orders were laying next to each other in his back yard!
Paypal is still waiting for you to respond.@metalmaslow
Well… all I can say is that Metal Maslow has been nothing but righteous to me and no… no close ties with this gentleman!
He has offered to send me stuff free of charge to test etc. I have not taken him up on the offer as of yet… but in the massive amounts of times we have corresponded together he has been honest and extremely forthright. The help he has given and the opinions have been nothing but incredible!
I hate seeing this stuff in the forums! I believe if you have issues with someone it should be taken up in private… but that’s just me I guess.
No one is making money off this stuff and the constant attempts at trying to help the community is well appreciated by me anyway! Do a search… Metal Maslow has always seemed to me as someone honestly trying to help!
Honest take of the situation… I do not know this man personally but can speak from experience from my dealings with him!
I’m done… you all stay safe!!
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This thread is the first time I have ever heard no one is trying to make money. Though I am not sure if he runs a “non profit” or a “not profitable” business. It sounds like the latter.
I think this is the perfect place to share the information. I have worked with this guy in private, and it only partially resolved the issue. Here I merely share my opinion on his product and business with others, which this gut cannot handle. I actually share very little initially, but this guy wants to engage in conversation and ask for more information publicly. I actually had more issues with this guy and with his product than I have even shared. It is also noteworthy that this guy has a bad habit of not responding to emails, but responds to public posts very quickly. If he communicated as well privately as he does publicly more issues could be resolved privately. If you do a search you will see he has a several frustrated customers, and I wish I had this feedback before I wasted my time waiting months to get his poorly designed product. It made me very close to sell my Maslow and go another route.
Glad it has worked out for you.
Honestly how long does it take to log on to PayPal and hit the button saying he has the package and refund my money? He still hasn’t done this.
Just so both sides are represented here, I have also had nothing but fast shipping and easy communication from Metal Maslow. My kit arrived 2 days after I ordered it, in perfect shape. I studied the forums and now have it all together and ready to rock. The few times when I did need help along the way, he was there for me promptly.
The guy isn’t trying to make $$, he is trying to help and make the maslow community a better place. His idea and sled are great, especially when coupled with the laser cut metal top beam. It is a huge improvement over the original Maslow design, and I for one appreciate the heck out of his efforts.
Jason
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I wish I had the same experience.
This guy still didn’t go to paypal to refund me. How long does it take seriously?
And another day has passed without refund. All he has to do is click a button on PayPal.
The refund process only takes a few seconds, however the DISPUTE process takes as much as 2 weeks because now everything has to be verified by PayPal. I am not at all involved with Metal Maslow, just sick of hearing about it all the time. If you had given him a little more time this would be done by now, but since you opened a dispute it will take longer, this is NOT his fault.
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He had the return package for 4 days and told me he would refund me on the Monday which didn’t happen. He has crappy communication, sold me used crap, and lied. How am I supposed to trust he would refund me after all of that? All he has to do for the last 5 days is log in and hit a button saying he received the package. If you don’t like reading about this then get off my post and don’t come back. IT IS HIS FAULT this all happened to begin with.
Could be your charming personality? I’m just trying to help…it won’t happen again. Enjoy your life.
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If you can’t handle having the community critique your posts, then don’t make them in public.
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