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Z motor not working

I have put my m2 together. y,x motors work as they should, however, the z motor seems to be frozen. when i try to move up/down it does not move, and gets very hot, (too hot to hold in hand) i feel like the motor that was sent out is frozen and bad. anyone have anything similar, and possibly a solution that i am overlooking?

It sounds like maybe you aren’t alone.

If you get in touch with @makermade they should be able to get you a new one.

Thank you, I just sent @makermade a message to see about replacement. Appreciate the quick response!

Jared Cleckner

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Thank you, I just sent @makermade a message to see about replacement. Appreciate the quick response!

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does anyone know the best way to get in touch with whomever would be the best person/contact to get faulty z motor replaced?

Makermade hasn’t gotten back to you? :pensive:

not yet, i just logged into my account and created an inquiry on there just now. hopefully something will come from that, i am anxious to start using the machine, lol

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